Are you fully leveraging the innovation, value, and potential of the cloud?
We offer cloud production operations with remote support and site assistance for daily tasks, continuously improving service delivery for managing client systems - Customize with your business goals while ensuring cost-efficiency.
Our cloud managed services offer a unified, transparent, secure, and optimized service with complete accountability. We employ standardized processes and procedures that seamlessly integrate with our comprehensive managed services, encompassing security, IoT, and other emerging technologies. This approach ensures reliability and excellence across various managed technology domains. We tailor our managed services to align perfectly with your current requirements and workflows.
Analyzing your environment is crucial for gaining insights and improving efficiency. We conduct a thorough review of your setup to document critical components and assess the current state against industry-leading standards in security, governance, performance, change management, and optimization.
Based on the assessment findings, we will establish the procedures, roles, escalation paths, and tools necessary to facilitate service delivery. This includes defining service level agreements (SLAs) and identifying dependencies and required inputs for processes.
We initiate the onboarding of team members, manage access permissions, and update customized SOPs and job aids for your specific environment. We activate our standard metrics and processes for measuring service performance. Our active managed service operations oversee and deliver all required services.
We explore emerging technologies such as AI/ML and automation, along with ITSM practices, to expedite service delivery. By conducting regular reviews of processes and systems, we identify opportunities to enhance the value of our services and optimize your cloud environment.
MISPL's cloud optimization services offer a flexible delivery model that blends fully managed services with specialized subject matter experts as required. This approach helps alleviate pressure on limited operational resources while effectively managing cloud expenditures. We take responsibility for fostering strategic collaboration with you to ensure high-quality operations, performance, and efficiency in meeting your business objectives.
Ease operational resource burdens and optimize cloud expenditure
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